Shipping & Delivery

We aim to process all orders quickly and deliver your products safely.

Processing Time

• Orders are processed within 1–2 business days.
• Orders placed on weekends or public holidays are processed the next business day.

Shipping Methods

We ship Australia-wide using trusted carriers such as Australia Post and other courier partners.
Shipping options are shown at checkout and may vary based on your location.

Delivery Time

Estimated delivery times:

• Standard Shipping: 3–8 business days
• Express Shipping: 1–3 business days (where available)

These timeframes are estimates only and may vary during peak seasons or due to courier delays.

Tracking Your Order

Once your order is dispatched, you will receive a confirmation email with tracking details.

Incorrect Address

Please ensure your address is correct at checkout.
If an order is returned to us due to an incorrect or incomplete address, a re-delivery fee may apply.

Lost or Delayed Parcels

If your parcel is delayed or lost, please contact us.
If you purchased Shipping Protection, faster resolution options will apply.